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Hardware Limited Liability Warranty:

Thank you for purchasing our wind release sign brackets. We are confident that you will be satisfied with its performance, and we want to assure you that our product is covered by a one-year limited liability warranty.

Our limited liability warranty covers full replacement or replacement parts for your wind release sign brackets in the event of any manufacturing defects or malfunctions that occur within the first year of use. If you experience any problems with your brackets during this time, please contact us immediately to arrange for a replacement part.

It is important to note that our warranty does not cover any damage caused by external factors such as accidents, misuse, or improper installation. In addition, we are not responsible for any damage caused by falling signs, falling light poles or other objects, including damage to your property or personal injury.

We do recognize that there are certain situations that are beyond our control, such as high winds from microbursts, thunderstorms, hail, lightning damage, hurricanes, tornados, etc. As such, we have included an act of god clause in our warranty. This means that in the event of extreme weather conditions or other natural disasters, we will not be liable for any damage caused to your sign hardware, sign graphics, any other property or personal injury. High wind speeds can be unpredictable on signage attached to light poles or walls including wind gusts, circulating winds and forces of mother nature. Damage caused by
wind speeds and wind gust in excess of 45 MPH in your area are considered excessive and not covered by the limited liability warranty. This damage
includes and is not limited to light poles, hardware, sign boards, sign graphics, property damage and personal injury. Damage to sign boards and graphics are not covered in the limited warranty.

It is important to us that you are fully satisfied with your wind release sign, and we stand behind our product with this limited liability warranty. If you have any questions or concerns about your warranty or your wind release sign, please do not hesitate to contact us. We are committed to providing you with excellent customer service and ensuring that you are completely satisfied with your purchase.

In order to take advantage of this warranty, you will need to provide proof of purchase and a description of the problem that you are experiencing. Please send photos / videos and an explanation of any damage. We will then work with you to determine the appropriate replacement part and arrange for its delivery. Shipping fees may apply. 

Thank you again for choosing our sign products. We hope that it will provide you with many years of reliable service, and we are confident that you will be pleased with its performance. If you have any further questions or concerns, please do not hesitate to contact us.

We understand that high wind conditions can be a concern for our customers when using our wind release sign. Therefore, we have created a separate section in our limited liability warranty that specifically addresses this issue.

High wind conditions can cause damage to any outdoor fixture, including our wind release sign. While our sign is designed to withstand normal weather conditions, it is important to take extra precautions during high winds. We recommend that you take the following steps to minimize the risk of damage:

Secure the sign properly: Make sure that the wind release sign is installed correctly and securely. Check that all hose clamps, ratchet straps, bolts and nuts are tightened properly and that the sign is properly anchored to its mount and secured to the light pole correctly.

Inspect your light poles prior to ordering and installing your wind release signs, Check for unusual ware, rust on poles, nuts, bolts, any damage, base issues like cracks, etc. or any other potential issues relating to potential weakness in the pole, base, ground, etc. Check with your light pole manufacturer for light pole strength ratings and recommendations for signage.

Inspect the sign regularly: Regularly inspect the sign for any signs of damage, such as cracks or bends in the frame, spring damage, bent
graphics, loose nuts and bolts. If you notice any damage, stop using the sign immediately and contact us.

In the unlikely event that your wind release sign does sustain damage during high wind conditions, please contact us immediately at sales@lightpolesigns.com. We will work with you to determine the best course of action and provide you with replacement parts as needed.

We hope that this section of our warranty provides you with the information you need to use your wind release sign safely and effectively in high wind conditions. As always, if you have any questions or concerns, please do not hesitate to contact us. We are committed to ensuring your complete satisfaction with our product.